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Company | Customer References

Aster DM Healthcare

Aster was looking to build a solid network foundation for their new hospital in UAE to support 24x7 access to medical data and critical healthcare applications.

  • Country: United Arab Emirates
  • Industry: Healthcare
  • Solution: Rainbow, Data Center, Unified Communications, Autonomous Network, Digital Age Networking

Aster DM Healthcare is one of the largest private healthcare service providers operating across the Middle East. With an inherent emphasis on clinical excellence, the company is one of the few entities in the region with a strong presence across primary, secondary, tertiary and quaternary healthcare through its 25 hospitals, 117 clinics and 238 pharmacies.

Aster DM Healthcare logo
It is important for us to have a solid network foundation to support 24/7 operations across our healthcare facilities. We use Alcatel-Lucent Enterprise’s services in other Aster facilities across the UAE, and we appreciate the level of engagement and exceptional post-deployment support we receive. Our new special 55-bed COVID-19 treatment facility was made operational in record time, which is impressive.
Dr. Sherbaz Bichu, CEO, Aster Hospitals

Challenges

Aster was adding a new multi-specialty hospital to its system that was set to open in the UAE. It was focused on building a modern, solid network foundation to support 24x7 access to medical data and critical healthcare applications for the hospital staff. They were looking to implement a converged network infrastructure that would align with their expectations. Having ALE technology already in place in few of their facilities across the country provided an edge to ALE in the selection process.

Results

Technical benefits

  • Complete converged solution including: voice, LAN, WLAN and comprehensive network management
  • OmniVista 2500 NMS provides IT efficiency of day-to-day operations
  • Quality of service (QoS) parameters are prioritized by bandwidth for each application

Financial benefits

  • 24/7 maintenance support and hardware lifetime warranty minimize TCO
  • Stellar controller-less Wi-Fi architecture delivers better performance, high availability and scalability across the hospital, reduces complexity and lowers TCO
  • OmniSwitch 6900 at the core ensures efficient power management, reducing operating expenses

User experience benefits

  • Network assures reliable, secure access to electronic medical records whenever and wherever needed, nurses’ stations or on mobile smart devices 
  • Simplified, efficient and secure communications help clinicians better collaborate and spend more time with patients
  • Rainbow UCaaS collaboration solution enables Aster staff to connect and collaborate seamlessly between sites, even when they are mobile
  • Patients have reliable connectivity to stay connected with families

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